Help
Top up your data
A top-up adds to the eSIM already on your phone. Nothing new to install, no new QR code.
How to top up
- 1
Open your order page
Use the link in your order email. Lost it? Find my eSIM sends a new one. - 2
Tap Top up
Pick a top-up for the same destination as your plan. Each shows its price before you pay. - 3
Pay
The same checkout as your first order, in US dollars. - 4
Keep going
The data is added to your eSIM. You don't need to change any settings.
What a top-up does
Adds data and days
On a fixed plan, a top-up adds both. For example, a 1 GB, 7-day top-up on a 1 GB, 7-day plan makes it 2 GB for 14 days.
Before the plan ends
You can top up while your plan is active or after its data runs out, but not once its days have expired. After that, buy a new plan.
Same destination
Top-ups match your plan: a country plan takes that country's top-ups, a regional plan takes that region's.
Day passes
A day pass already gives you fresh data every day. Your order page shows whether a top-up is available for it.
Check how much data is left
On your order page
Shows data used and days left. It updates every 2 to 3 hours, not live, so leave a little margin.
On your phone
iPhone: Settings > Cellular shows the data used on your current data line. Tap Reset Statistics when you land so the count starts from your trip.
When a fixed plan's data runs out, data stops. It doesn't slow down or charge you more. Top up, and you're back online. If a top-up doesn't reach your eSIM, we refund it in full.
Sources
- eSIM Access: How to top up a data planchecked September 30, 2026
- eSIM Access API documentation (top-ups, usage, cancel, APN)checked September 30, 2026
- Apple: Use cellular data on your iPhone or iPadchecked September 30, 2026
Related help
Find my eSIM
Get a secure link to your order to install again, check data left, top up or refund.
No password
No internet?
Check the data line, roaming, airplane mode, APN and network selection, in that order.
Troubleshooting
Get a refund
Never installed? Full refund within 30 days of purchase.
100% money back
When you land
Turn the line on, set it for data, turn roaming on for it, and keep your home line for texts.
Four steps
Last verified September 30, 2026